Blended RISE to the Challenge

Blended’s customers depend on us to deliver exactly what they need, precisely when they need it and often at short notice when the unexpected has happened.


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“First and foremost, we do exactly what our customers need; when they need it; right first time; every time”

Iain Davey, Technical Operations Manager


Looking back at the carbon dioxide shortage in the summer of 2018; Blended were approached by a number of major players in the food and drinks industry and challenged to bridge the gap in supply. The issue was created by a combination of planned manufacturing shutdowns and equipment failures.  Blended did indeed rise to the challenge; sourcing and supplying hundreds of tonnes of carbon dioxide to keep customers in operation until supplies returned to normal.

Iain Davey, Technical Operations Manager explains how we work at Blended:

“Blended operate to modern ‘Lean’ principles with a strong ‘can do’ culture, meaning we are able to react quickly and effectively when our customers really need us.  A multi-skilled workforce and unrivalled access to a global network of expertise means we can solve our customer’s problems; everyone has their part to play and no effort is wasted when an immediate solution is required.”

Our core values are quite simple:

 

Respect: acknowledging the value everyone brings to our business

Integrity: doing the right thing, the right way, for the right reasons

Service: holding our customers at the forefront of everything we do

Excellence: always striving to be better today than we were yesterday

… and Lean principles offer an excellent foundation:

Value: Understand exactly what our customers want

Value Stream:  Understand every aspect of how to satisfy and delight our customers

Flow: Work simply and efficiently to ensure class-leading quality, cost and service

Pull: Do exactly what our customers need, when they need it

Perfection:  Do it on time, in full, right first time, every time

 

In summary, if you’re up against it, give Blended a call.


Simon Barker